MetaMask Users Frustrated as Infura Suffers Another Service Outage

April 26, 2022, 11:15 AM AEST - 1 month ago

Users of the popular Ethereum wallet MetaMask are infuriated after the wallet’s default endpoint, Infura, again suffered a major outage.

Infura is Metamask’s main RPC (Remote Procedure Call) provider that allows the wallet to communicate with the Ethereum network. Last week, at least 15 components of the Infura system suffered complete or partial outages, bringing down MetaMask access in the process.

MetaMask addressed the issue on Twitter, explaining that: “If you’re currently experiencing issues with MetaMask, it may be because of the outage that Infura is actively combating.”

Not the First Outage in the Infura Protocol

All Infura systems appear to be up and running again, as per the protocol’s status page. But this is yet another outage to have occurred in the Infura protocol, and users didn’t hesitate to call out for a more decentralised ecosystem where everyone can run their own nodes. As it was, users had to deploy different RPC endpoint solutions, such as Alchemy or QuickNode, to access their Web3 accounts:

On the subject of a lack of decentralisation, last month both MetaMask and OpenSea banned wallets associated with Venezuelan and Iranian IP addresses, citing compliance issues, only later to discover that Infura had cut off users to separatist areas in Ukraine, accidentally blocking Venezuelan users as well.

MetaMask has been having a rough time of it this month. On April 20, Crypto News Australia reported how MetaMask iPhone users were endangered by an iCloud-related phishing scam.

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